(ENGLISH VERSION BELOW)


特定商取引法に基づく表記

基本情報

販売業者：株式会社Distance Asia
英語名：Distance Asia Co., Ltd.
運営責任者：児玉 和宏
住所：〒108-0074 東京都港区高輪3-12-8
電話番号：03-6804-5237
受付時間：平日 11:00〜17:00（土日祝休）
メールアドレス：customer@distance-store.jp

URL：https://distance-store.jp/

お支払について

以下の決済手段をご利用いただけます。

• クレジットカード（Visa / Mastercard / American Express / JCB / Diners Club / Discover）
• Google Pay
• Apple Pay

ご注文時に、お支払が確定します。クレジットカード（Google Pay又はApple Payの場合は、アカウントに紐づけられたクレジットカードをいいます。）のご請求日はカード会社の締日・契約内容によって異なります。

販売価格

各商品ページに消費税込みの価格を表示しています。

販売数量

原則として数量に上限はありませんが、一部商品において一人あたりの購入数量の上限を設定している商品があります。上限を設定している商品については、各商品画面の「数量」にてお選びいただける数を販売の上限数とします。

送料について

送料（税込）は以下のとおりです。

660円

　関東（東京・神奈川・埼玉・千葉・茨城・栃木・群馬・山梨）

　東北（青森・岩手・秋田・宮城・山形・福島）

　信越・北陸（新潟・長野・富山・石川・福井）

　中部（岐阜・静岡・愛知・三重）

　関西（滋賀・京都・大阪・兵庫・奈良・和歌山）

880円

　北海道

　中国（鳥取・島根・岡山・広島・山口）

　四国（徳島・香川・愛媛・高知）

　九州（福岡・佐賀・長崎・熊本・大分・宮崎・鹿児島）

2,600円

　沖縄

ご購入金額の合計が30,000円（税込）以上の場合は送料無料となります。

※離島など別途費用が発生する地域につきましては、個別にご案内申し上げます。

海外への配送は現在承っておりません。また、海外転送業者への発送及び海外への再販売を目的としたご購入もお断りさせていただきます。

販売価格及び送料以外にお客様にご負担いただく金銭

オンラインストアのウェブサイトにアクセスするための通信料はお客様のご負担になります。

商品の引渡し時期

ご注文確定後、最短当日〜通常3営業日以内に発送いたします。午前中のご注文は当日発送に努めておりますが、注文状況によっては翌営業日以降の発送となる場合があります。在庫状況によりお時間をいただく場合があります。

なお、商品によっては実店舗と在庫を共有している場合があり、ご注文後に在庫切れが判明することがあります。在庫管理を徹底しておりますが、在庫のご用意ができない場合は速やかにご連絡いたします。

予約・受注生産商品については、商品ページに記載の発送予定日をご確認ください。

返品について

当社に起因する場合のご返品

以下の場合は、商品到着後7日以内にメールにてご連絡ください

• 商品に初期不良がある場合（縫製不良、破損、著しい汚れ等）
• ご注文内容と異なる商品が届いた場合
• 配送中に商品が破損した場合

上記の場合、返送料は当社が負担し、商品代金及び送料を全額返金いたします。

返品をお受けできない場合

• サイズが合わない、イメージと違うなどのお客様のご都合による場合
• 一度でも使用、洗濯又はクリーニングされた商品
• タグ又は付属品（シューズボックス含む）が紛失又は破損している場合
• お客様都合による破損、汚損又は加工がされた場合
• セール品又は「返品不可」と明示した商品
• 商品ページに【キャンセル不可】と記載されている商品

※当店では交換は承っておりません。サイズ・カラーの変更をご希望の場合は、一度ご返品いただいた後に改めてご注文ください。

受取拒否・長期不在について

「受取拒否」「発送後のキャンセル」又は「長期不在」による返送が発生した場合、往復送料、決済手数料等を実費にてご請求させていただきます。繰り返し発生した場合、以降のご注文をお断りする場合があります。

返品の手順

必ず事前にメールにてご連絡ください。無断返送の場合は対応いたしかねます。

返送先住所はお問い合わせ内容により異なるため、ご連絡後に当社よりご案内いたします。

なお、オンラインストアでご注文いただいた商品は、実店舗（直営店）での返品はお受けできません。

連絡先：customer@distance-store.jp

 

ENGLISH VERSION

Terms of Service

Article 1 (General Provisions)

These Terms of Service set forth the conditions for use of the online store "DISTANCE" (hereinafter "the Service") operated by Distance Asia Co., Ltd. (hereinafter "the Company"). By using the Service, customers are deemed to have agreed to these Terms.

Article 2 (Member Registration)

1. Applications for member registration must be submitted by the applicant themselves with accurate information. Registration by proxy is not permitted.

2. The Company may refuse registration in the following cases:

   - The applicant has previously violated these Terms and had their membership revoked

   - The application contains false information

   - The Company otherwise determines the application to be inappropriate

Article 3 (Password Management)

1. Members are responsible for managing their member ID and password.

2. Transferring, lending, or disclosing passwords to third parties is prohibited.

3. In the event of unauthorized use, please contact us immediately.

4. The Company shall not be liable for any damage arising from inadequate management or unauthorized use.

5. If the Service is used by entering a member ID or password, the Company will deem such use to have been made by the customer, except in cases where the customer has notified the Company in advance of the loss or leakage of such credentials, or where the Company bears responsibility for such loss or leakage.

Article 4 (Changes to Registered Information / Withdrawal)

1. Members must promptly update their registered information if any changes occur. The Company shall not be liable for any damage resulting from failure to make such updates.

2. Members wishing to withdraw must follow the Company's designated withdrawal procedure.

Article 5 (Formation of Sales Contract)

1. A sales contract is formed when the shipping confirmation email sent by the Company reaches the customer after the order is placed.

2. The Company may cancel an order in the following cases:

   - The product is discontinued or out of stock

   - False information is found in the application

   - A pricing error occurred due to a system malfunction

   - The order is determined to have been placed using a bot or automated tool

   - The order exceeds the quantity limit

   - A payment error occurs and payment is not completed

   - The Company otherwise determines that cancellation is necessary

Article 6 (Payment)

The available payment methods are as stated on the Specified Commercial Transactions Act page. The timing of payment varies depending on the payment method.

Article 7 (Returns)

The conditions and procedures for returns are as stated on the Specified Commercial Transactions Act page.

Article 8 (Prohibited Activities)

The following activities are prohibited. In the event of a violation, the Company may take measures including cancellation of the sales contract, suspension of membership, or a claim for damages.

- Submitting applications or making purchases using false information

- Submitting applications using bots or automated tools

- Purchasing for resale or commercial purposes, or purchasing for the purpose of international forwarding (except where prior written consent has been obtained from the Company)

- Placing orders without intent to purchase

- Improperly obtaining multiple accounts

- Interfering with the operation of the Service

- Infringing on the copyrights, trademarks, or intellectual property rights of the Company or third parties

- Defaming or slandering the Company or third parties

- Engaging in conduct contrary to public order and morals or in violation of laws and regulations

- Unauthorized access, system tampering, or transmitting harmful programs

- Intentionally refusing delivery or being absent for an extended period resulting in a return (if this occurs repeatedly, future orders may be declined)

- Any other conduct that the Company deems inappropriate

Article 9 (Lottery Sales)

1. Withdrawals, changes to size or color, or changes to the delivery address after entry are not accepted.

2. Returns or exchanges of winning products due to personal preference are not accepted. However, if the winning product has a defect, Article 7 (Returns) shall apply.

3. If a product is returned to the Company after winning due to reasons such as an incorrect address or extended absence, the winning entry will be cancelled regardless of the reason.

4. If a customer enters using multiple accounts, they will be disqualified from winning in that and future lotteries.

5. Customers who have previously refused delivery or had a product returned due to extended absence may be disqualified from winning.

6. Inquiries regarding lottery results will not be answered.

7. In all other matters, participants must follow the terms and conditions listed on each lottery entry page.

Article 10 (Exclusion of Antisocial Forces)

1. Customers represent and warrant that they do not belong to organized crime groups, companies affiliated with organized crime groups, or any other antisocial forces.

2. If a violation of the preceding paragraph is discovered, the Company may, without prior notice, revoke membership, cancel orders, or take other appropriate measures.

Article 11 (Intellectual Property Rights)

All copyrights and other intellectual property rights in content on the Service (including text, images, videos, logos, and designs) belong to the Company or the rightful rights holders. Unauthorized reproduction, republication, or secondary use is prohibited.

Article 12 (Disclaimer)

1. The Company shall not be liable for any delays or damages arising from causes beyond the Company's control, such as natural disasters, system failures, or accidents by delivery companies.

2. The Company does not guarantee the completeness or accuracy of the content of the Service.

3. The Company shall not be liable for the content of external linked sites.

4. Even in cases where the Company bears liability, unless there is willful misconduct or gross negligence on the part of the Company, the scope of liability shall be limited to direct and ordinary damages.

Article 13 (Changes to and Suspension of the Service)

The Company may, at its discretion, temporarily suspend, modify, or terminate all or part of the Service without prior notice. This includes, but is not limited to, the following cases:

- Scheduled or emergency system maintenance

- Response to unauthorized access or computer virus damage

- Natural disasters or other unavoidable circumstances

Article 14 (Handling of Personal Information)

Customers' personal information will be handled in accordance with the separately established "Privacy Policy."

Article 15 (Changes to Terms)

The Company may revise these Terms as necessary, within the scope of (1) being in the general interest of users, or (2) not contradicting the purpose of these Terms and being within a reasonable range. When revising these Terms, the Company will notify users of the content of the revised Terms and the effective date by posting on the Company's designated website or by other appropriate means, and the revised Terms shall take effect upon the arrival of the specified effective date.

Article 16 (Governing Law and Jurisdiction)

The governing law of these Terms shall be Japanese law. In the event of any dispute arising in connection with these Terms, the Tokyo District Court shall be the court of first instance with exclusive agreed jurisdiction.

Effective Date: September 5, 2026

Payment is confirmed at the time of order. (In the case of Google Pay or Apple Pay, the credit card linked to the account will be charged.) The billing date for credit cards varies depending on the card issuer's billing cycle and the terms of your agreement.

Selling Price

The price including consumption tax is displayed on each product page.

Sales Quantity

In principle, there is no limit on the quantity that can be purchased. However, a per-customer purchase limit may be set for certain products. For products with a purchase limit, the maximum number available for selection in the "Quantity" field on the product page constitutes the sales limit.

Shipping Fees

Shipping fees (tax included) are as follows:

JPY 660

  Kanto (Tokyo, Kanagawa, Saitama, Chiba, Ibaraki, Tochigi, Gunma, Yamanashi)

  Tohoku (Aomori, Iwate, Akita, Miyagi, Yamagata, Fukushima)

  Shinetsu / Hokuriku (Niigata, Nagano, Toyama, Ishikawa, Fukui)

  Chubu (Gifu, Shizuoka, Aichi, Mie)

  Kansai (Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama)

JPY 880

  Hokkaido

  Chugoku (Tottori, Shimane, Okayama, Hiroshima, Yamaguchi)

  Shikoku (Tokushima, Kagawa, Ehime, Kochi)

  Kyushu (Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima)

JPY 2,600

  Okinawa

Orders totaling JPY 30,000 (tax included) or more qualify for free shipping.

*Additional fees may apply for remote islands and certain areas; we will notify you individually in such cases.

We do not currently ship overseas. We also decline orders from international forwarding services or orders intended for resale overseas.

Charges Other Than the Selling Price and Shipping Fee

Data communication fees required to access our online store website are the responsibility of the customer.

Delivery Timing

Orders will be shipped as early as the same day and within 3 business days after the order is confirmed. We strive to ship orders placed in the morning on the same day; however, depending on order volume, shipment may be delayed to the next business day or later. Delivery may take additional time depending on stock availability.

Please note that some products share inventory with our physical store, and stock shortages may be discovered after an order is placed. We make every effort to manage inventory carefully, but if we are unable to fulfill your order, we will contact you promptly.

For pre-order and made-to-order products, please refer to the estimated shipping date listed on the product page.